Learning Channels to Support Interaction and Collaboration in CourseMapper
Qurat Ul Ain, Mohamed Amine Chatti, Shoeb Joarder, Ilia Nassif, Benjamine Stella Wobiwo Teda, Mouadh Guesmi, Rawaa Alatrash
Abstract
Massive Open Online Courses (MOOCs) have proved to be revolutionary in the development and widespread of educational technology over the past few years. It has been identified that these systems, despite all the benefits, lack interaction and collaboration around learning materials. This paper explores how to leverage learning channels to support interaction and collaboration in MOOC environments. We present the design, implementation, and evaluation details of learning channels in CourseMapper, a MOOC platform which supports collaboration and interaction around learning materials using collaborative Pdf and video annotations. More specifically, we report on the application and results of a human-centered design (HCD) approach used to systematically design learning channels. Three design iterations with five new users in each iteration (N=15) were conducted from an initial user interview to the final design. After the development, user experience with the system was evaluated with end users (N=10) based on the Technology Acceptance Model (TAM). The evaluation results show that the introduction of learning channels provides a valuable mechanism to support effective interaction and collaboration in a MOOC environment.