Risky Decision Making Due to Goal Conflicts in Firefighting—Debriefing as a Countermeasure to Enhance Safety Behavior
Vera Hagemann, Lena Heinemann, Corinna Peifer, Fabienne Aust, Maik Holtz
Abstract
Firefighters act within extreme environments, work under threatening conditions and are often exposed to goal conflicts (e.g., self-protection vs. mission objective) during their missions. However, what are the consequences of these safety and task goal conflicts, and what countermeasures could help to reduce their occurrence? In an online survey, 340 firefighters were asked about goal conflicts, risky decision making, debriefings and the frequency of difficulties in teamwork during firefighting. Associations between the survey variables were determined by multivariate regression and mediation analyses. Data show that goal conflicts were associated with risky decision making and unsafe acts. Furthermore, debriefings were associated with fewer goal conflicts, as mediated by less-frequent difficulties with teamwork (communication, leadership and shared mental models). Though limited by the cross-sectional design of our study, the results provide evidence that debriefing is a valuable tool to reduce difficulties experienced with teamwork on missions and therefore reduce the occurrence of conflicting goals. Fewer goal conflicts are associated with a decrease in unsafe decisions and, thus, a safer working environment for firefighters. Accordingly, it is recommended to conduct debriefings, with an increased focus on team aspects.