Hotel managers’ perceptions towards the use of robots: a mixed-methods approach
Stanislav Ivanov, Faruk Seyitoğlu, Martina Markova
Topics & Concepts
TourismHospitalityMarketingPerceptionHospitality industryService (business)Service qualityRobotBusinessPerspective (graphical)BulgarianQuality (philosophy)Data collectionQualitative propertyKnowledge managementPsychologyPublic relationsComputer scienceSociologyArtificial intelligenceMachine learningEpistemologyPhilosophyLawLinguisticsPolitical scienceNeuroscienceSocial scienceAI in Service InteractionsSharing Economy and PlatformsDigital Marketing and Social Media