Litcius/Paper detail

The role of robots in the service industry: Factors affecting human-robot interactions

Emi Moriuchi, Samantha Murdy

2024International Journal of Hospitality Management74 citationsDOI

Topics & Concepts

RobotHospitality industryBusinessService (business)Tertiary sector of the economyService robotComputer scienceMarketingIndustrial organizationProcess managementTourismArtificial intelligenceGeographyArchaeologyAI in Service InteractionsSocial Robot Interaction and HRI
The role of robots in the service industry: Factors affecting human-robot interactions | Litcius