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The future of artificial intelligence and robotics in the retail and service sector: Sketching the field of consumer-robot-experiences

Stephanie Noble, Martin Mende

2023Journal of the Academy of Marketing Science83 citationsDOIOpen Access PDF

Topics & Concepts

RoboticsRobotField (mathematics)Artificial intelligenceService (business)BusinessMarketingTertiary sector of the economyService robotEngineeringComputer scienceMathematicsPure mathematicsAI in Service InteractionsConsumer Retail Behavior StudiesSharing Economy and Platforms
The future of artificial intelligence and robotics in the retail and service sector: Sketching the field of consumer-robot-experiences | Litcius