Factors affecting the implementation of the SmartCare EHR system in Zambia
Paul Chabala Kaumba
Abstract
This paper explores factors in the implementation of a management information system in Zambia called SmartCare. Since 2017, the SmartCare electronic health record management system (EHR) has been adopted as the national EHR by the Ministry of Health (MoH) Zambia in with funding from the Centres for Disease Control and Prevention (CDC) and many other implementing partners. This study was a systematic review of literature to ascertain other findings and the writer, who adds the implementer's experiences. SmartCare has been implemented by the ministry of health in Zambia with support from various partners. This paper presents a systematic literature review in addition to the idealist ontology and epistemology. Some experiences from other countries have also been included. Organizations and funders looking to develop the healthcare electronic records management in Zambia and other resource limited countries alike can use this document to learn some lessons which can aid implementational success. This paper details the factors associated with SmartCare EHR's implementation in Zambia. The factors include general successes and challenges involved in the implementation. Thereby providing lessons to other EHR implementers in similar resource settings.