How Does AI Make Libraries Smart?

Bing Nie, Ting Wang, Brady Lund, Fengping Chen

2022Advances in library and information science (ALIS) book series10 citationsDOI

Abstract

In the past two decades, the rapid development of information technology has been widely used in individuals' daily lives, leading to a sea change. As a city at the forefront of artificial intelligence (AI) technology in China, Hangzhou first applied the technology to public library services to relieve the shortage of reference and circulation service resources caused by a large number of regular patrons. This chapter first introduced the application model of AI in various libraries worldwide, then focused on its application in a public library in China, a developing country. This chapter may shed light on the application of AI in other libraries in developing countries.

Topics & Concepts

Economic shortageChinaService (business)Developing countryCirculation (fluid dynamics)Computer scienceWorld Wide WebData sciencePolitical scienceEngineeringBusinessEconomic growthGovernment (linguistics)MarketingEconomicsPhilosophyAerospace engineeringLawLinguisticsAI in Service Interactions