A Case Study: Digitalization of Business Processes of SMEs with Low-Code Method
First Z. Cai, Second Y. Huang, Third S. Kessler, Fourth J. Fottner
Abstract
Compared to large companies, small- and medium-sized enterprises (SMEs) in some critical industries, e.g. construction industry, have a lower level of digitization. One main reason is the complexity of digital transformation in the development and implementation phase. This phase involves cost-intensive and time-consuming stages due to legal constraints in Europe. From the perspective of technology, full-fledged IT Systems would not entirely meet the specific requirements of SMEs. This paper aims to provide an approach to support SMEs to digitalize their business processes with low costs and high flexibility by the Low-Code method. This approach is validated with a case study.