Caspar
Hui Guo, Munindar P. Singh
Abstract
A user's review of an app often describes the user's interactions with the app. These interactions, which we interpret as mini stories, are prominent in reviews with negative ratings. In general, a story in an app review would contain at least two types of events: user actions and associated app behaviors. Being able to identify such stories would enable an app's developer in better maintaining and improving the app's functionality and enhancing user experience.
Topics & Concepts
Computer scienceWorld Wide WebMobile appsHuman–computer interactionUser experience designTopic ModelingSoftware Engineering ResearchSentiment Analysis and Opinion Mining