Litcius/Paper detail

An Artificial Intelligence Based Virtual Assistant Using Conversational Agents

Mehdi Mekni

2021Journal of Software Engineering and Applications47 citationsDOIOpen Access PDF

Abstract

Conversational agents are natural language interaction interfaces designed to simulate human conversations using Artificial Intelligence (AI). This paper explores current applications of these systems and raises the lack of their availability in education. To address this problem, we provide the design of a conversational agent system, which is efficient and time-saving in assisting student/college seeking information about curriculum, scheduling, teachers, classroom location at any time 24/7/365. To verify and validate the design and implementation of our proposed model, a pilot project has been set up involving three leading academic institutions. This platform is designed and developed to help universities provide continuous and instant assistance to their student, staff, and faculty communities.

Topics & Concepts

Computer scienceDialog systemScheduling (production processes)Set (abstract data type)CurriculumHuman–computer interactionChatbotEngineering managementArtificial intelligenceMultimediaEngineeringWorld Wide WebPsychologyPedagogyDialog boxProgramming languageOperations managementAI in Service InteractionsTopic ModelingOnline Learning and Analytics