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Explainable Artificial Intelligence: Objectives, Stakeholders, and Future Research Opportunities

Christian Meske, Enrico Bunde, Johannes Schneider, Martin Gersch

2020Information Systems Management379 citationsDOIOpen Access PDF

Abstract

Artificial Intelligence (AI) has diffused into many areas of our private and professional life. In this research note, we describe exemplary risks of black-box AI, the consequent need for explainability, and previous research on Explainable AI (XAI) in information systems research. Moreover, we discuss the origin of the term XAI, generalized XAI objectives, and stakeholder groups, as well as quality criteria of personalized explanations. We conclude with an outlook to future research on XAI.

Topics & Concepts

StakeholderKnowledge managementQuality (philosophy)Term (time)BusinessComputer scienceManagement scienceManagementEngineeringEconomicsEpistemologyPhysicsQuantum mechanicsPhilosophyExplainable Artificial Intelligence (XAI)Ethics and Social Impacts of AIArtificial Intelligence in Healthcare and Education
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