Revealing the complexity of users’ intention to adopt healthcare chatbots: A mixed-method analysis of antecedent condition configurations
Xiwei Wang, Ran Luo, Yutong Liu, Peng Chen, Yuanyuan Tao, Yuming He
Topics & Concepts
ChatbotAntecedent (behavioral psychology)Computer scienceHealth careKnowledge managementSet (abstract data type)PersonaPsychologyHuman–computer interactionData scienceWorld Wide WebSocial psychologyEconomicsProgramming languageEconomic growthAI in Service InteractionsHealth Literacy and Information AccessibilityMobile Health and mHealth Applications