Improving operational efficiency and productivity through the fusion of DevOps and SRE practices in multi-cloud operations
Arun Pandiyan Perumal, Pradeep Chintale
Abstract
The exponential growth in cloud computing has led organizations to adopt multi-cloud environments, seeking to capitalize on the distinct advantages offered by various cloud service providers. However, this diversification brings significant complexities and challenges to managing cloud operations, particularly concerning operational efficiency and productivity. This study aims to explore and validate the integration of DevOps and Site Reliability Engineering (SRE) practices in mitigating these challenges and enhancing operational efficiency and productivity within multi-cloud environments. Addressing existing gaps in cloud operations management, this study employs a comprehensive methodology, which includes analyzing selected DevOps and SRE practices tailored to multi-cloud infrastructures. The criteria for practice selection are informed by their relevance and applicability to the multi-cloud context, aiming to provide a balanced overview of practical strategies. The findings reveal that the synergistic integration of DevOps and SRE practices leads to improved deployment frequency, reduced failure rates, heightened system reliability, and faster recovery times. These improvements are instrumental for organizations seeking to leverage the full potential of cloud computing while managing the inherent complexities of multi-cloud strategies. The practical implications of this study are manifold as it underscores the necessity of adopting a holistic approach to cloud operations management, highlighting the indispensable role of integrating DevOps and SRE practices to navigate the intricacies of multi-cloud environments effectively. Future research avenues may include longitudinal studies to assess the long-term impacts of these integrations on organizational agility and innovation.