Litcius/Paper detail

An improvement or a gimmick? The importance of user perceived values, previous experience, and industry context in human–robot service interaction

Yaou Hu

2021Journal of Destination Marketing & Management68 citationsDOI

Topics & Concepts

Context (archaeology)Service (business)Service robotRobotBusinessHuman–robot interactionHuman–computer interactionKnowledge managementPsychologyComputer scienceMarketingArtificial intelligenceGeographyArchaeologyAI in Service InteractionsDigital Marketing and Social MediaHalal products and consumer behavior