Digital transformation under Covid-19: A Bibliometric Study and future research agenda
Samuel Fosso Wamba, Sibukele Gumbo, Hossana Twinomurinzi, Kelvin Joseph Bwalya, Mercy Mpinganjira
Abstract
Digital transformation (DT) has been considered an essential enabler of operational and strategic change for any given organization across various industries. Based on the smart adoption and assimilation of cutting-edge tools and technologies, DT allows firms to develop new capabilities, including creating improved products and services, enhancing experiment and innovation abilities, becoming customers centric, and streamlining end-to-end business processes. No wonder some analysts believe that covid-19 has contributed to fostering DT trends across industries. Yet very few studies exist about the real impact of covid-19 on DT. This study aims at filling this knowledge gap using a bibliometric analysis of 441 documents collected from the Web of Science database. Two bibliometric tools, namely Bibliometrix and VOSViewer, were used for data analysis. It emerged that impact, innovation, and performance are among the top word growth and the most relevant words, while the top three relevant affiliations are based in the USA. Further insights are presented and discussed, followed by a future research agenda.