Litcius/Paper detail

Bridging the gap: Exploring the nexus of service robot personalization, customer identification, and citizenship behaviors

Taeshik Gong

2024Journal of Retailing and Consumer Services18 citationsDOI

Topics & Concepts

PersonalizationNexus (standard)Bridging (networking)CitizenshipIdentification (biology)BusinessService robotService (business)Customer serviceComputer scienceKnowledge managementRobotHuman–computer interactionPolitical scienceMarketingComputer securityArtificial intelligencePoliticsLawBiologyBotanyEmbedded systemAI in Service InteractionsDigital Marketing and Social MediaHalal products and consumer behavior