Litcius/Paper detail

Role of trust in customer attitude and behaviour formation towards social service robots

Valentina Della Corte, Fabiana Sepe, Doğan Gürsoy, Anna Prisco

2023International Journal of Hospitality Management89 citationsDOI

Topics & Concepts

HospitalityTourismExpectancy theoryService (business)PsychologyConstruct (python library)MarketingHospitality industryService delivery frameworkSocial influencePerceptionSocial psychologyBusinessApplied psychologyComputer sciencePolitical scienceProgramming languageNeuroscienceLawAI in Service InteractionsSharing Economy and PlatformsTechnology Adoption and User Behaviour