Customer-led mobility: A research agenda for Mobility-as-a-Service (MaaS) enablement
Carter B. Casady
Topics & Concepts
TicketCustomer serviceBusinessPublic transportService (business)Work (physics)MarketingComputer scienceTransport engineeringComputer securityEngineeringMechanical engineeringTransportation and Mobility InnovationsSharing Economy and PlatformsDigital Economy and Work Transformation