Detecting and prioritizing product defects using social media data and the two-phased QFD method
Lu Zheng, Zhen He, Shuguang He
Topics & Concepts
Quality function deploymentExtant taxonProduct (mathematics)Computer scienceNew product developmentSocial mediaData scienceReliability engineeringEngineeringData miningBusinessWorld Wide WebMarketingMathematicsEvolutionary biologyGeometryBiologySoftware Engineering ResearchSoftware Engineering Techniques and PracticesQuality Function Deployment in Product Design