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How to achieve a win–win scenario between cost and customer satisfaction for cold chain logistics?

Minxi Wang, Yajie Wang, Wei Liu, Yu Ma, Longtao Xiang, Yunqi Yang, Xin Li

2020Physica A Statistical Mechanics and its Applications61 citationsDOI

Topics & Concepts

Customer satisfactionCold chainComputer scienceTotal costOperations researchCost reductionReliability engineeringBusinessEngineeringMarketingAccountingMechanical engineeringVehicle Routing Optimization MethodsAdvanced Manufacturing and Logistics OptimizationUrban and Freight Transport Logistics
How to achieve a win–win scenario between cost and customer satisfaction for cold chain logistics? | Litcius