The effect of gastronomic experience on restaurant image, customer perceived value, customer satisfaction and customer loyalty
Duran CANKÜL, Serpil Kaya, Mustafa Çağatay KIZILTAŞ
Topics & Concepts
Customer satisfactionLoyalty business modelCustomer delightCustomer retentionMarketingBusinessCustomer equityCustomer advocacyCustomer valueAdvertisingValue (mathematics)LoyaltyCustomer to customerService qualityMathematicsEconomicsService (business)MicroeconomicsStatisticsProfit (economics)Culinary Culture and TourismNutrition, Health and Food BehaviorConsumer Behavior in Brand Consumption and Identification