Litcius/Paper detail

Analysing the impact of smart city service quality on citizen engagement in a public emergency

Wenlong Zhu, Ruzhen Yan, Ying Song

2021Cities54 citationsDOIOpen Access PDF

Topics & Concepts

Public engagementSmart cityMediationPublic relationsBusinessEmergency managementService qualityService (business)Public participationPolitical scienceMarketingInternet privacyComputer scienceInternet of ThingsLawSmart Cities and TechnologiesHuman Mobility and Location-Based AnalysisE-Government and Public Services