Research on service robot adoption under different service scenarios
Yun Liu, Xingyuan Wang, Shuyang Wang
Topics & Concepts
Service (business)Service designService robotService level objectiveService providerBusinessService guaranteeService delivery frameworkService recoveryProcess managementService product managementComponent (thermodynamics)Customer Service AssuranceMarketingRobotComputer scienceKnowledge managementService qualityArtificial intelligenceThermodynamicsPhysicsAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media