Litcius/Paper detail

Hotel AI service: Are employees still needed?

IpKin Anthony Wong, Tingting Zhang, Zhiwei Lin, Peng Qing

2023Journal of Hospitality and Tourism Management90 citationsDOI

Topics & Concepts

Expectancy theoryMediationModerationContext (archaeology)Valence (chemistry)PsychologyService (business)Unified theory of acceptance and use of technologyMarketingKnowledge managementBusinessApplied psychologySocial psychologyComputer scienceSociologyBiologyQuantum mechanicsPaleontologyPhysicsSocial scienceAI in Service InteractionsDigital Marketing and Social MediaOrganizational and Employee Performance
Hotel AI service: Are employees still needed? | Litcius