Building Appropriate Mental Models: What Users Know and Want to Know about an Agentic AI Chatbot
Michelle Brachman, Siya Kunde, Sarah Miller, Ana Fucs, Samantha Dempsey, Jamie Jabbour, Werner Geyer
Topics & Concepts
ChatbotNeed to knowComputer scienceInternet privacyMental modelData scienceWorld Wide WebPsychologyComputer securityCognitive scienceExplainable Artificial Intelligence (XAI)Ethics and Social Impacts of AIReinforcement Learning in Robotics