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Machine Learning based Intelligent Career Counselling Chatbot (ICCC)

Reema Goyal, Navneet Chaudhary, Mandeep Singh

202319 citationsDOI

Abstract

The Intelligent Career Counselling Chatbot (ICCC) is proposed in this paper that provides career guidance to 10th and 12th standard students for clearing their doubts and for learning purpose. It is also helpful for choosing a career for higher studies. A special module has been developed for CSE and IT domain of BTech students to provide help in their studies and guidance for choosing career for their higher studies. The user is prompted by the chatbot with a variety of questions, to which the user must respond with 1 for true and 0 for false. Through these questions, the chatbot defines a potential future event or result based on the user’s input and displays it on the GUI. Apart from career counselling, it also communicates with users. The result developed for this chatbot consists of four major branches that are training chatbot, adding functionalities like adaptors and other modules, machine learning algorithms for predictions, and a server for GUI-based chatbot. The chatbot can be used for counselling different students to help them finding their interests and to choose their careers accordingly.

Topics & Concepts

ChatbotComputer scienceArtificial intelligenceHuman–computer interactionNatural language processingAI in Service InteractionsArtificial Intelligence in Healthcare and EducationSmart Systems and Machine Learning
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