Level of empathy in nursing professionals working in a hospital institution in Callao
Lucía Asencios-Trujillo, Lida Asencios-Trujillo, Carlos La Rosa-Longobardi, Djamila Gallegos-Espinoza, Livia Piñas-Rivera
Abstract
Empathy in nursing professionals is one of the skills to show sensitivity, understanding and support to patients, therefore, the objective of the research is to determine the level of empathy in nursing professionals working in a hospital institution in Callao. It is a quantitative, descriptive, cross-sectional and non-experimental study, with a population of 105 nurses who completed a questionnaire of sociodemographic data and Jefferson's empathy scale. In their results, 2.9% (n=3) of the nurses have high empathy, 81% (n=81) medium empathy and 16.2% (n=17) low empathy. In conclusion, empathy is very important for nursing care, since being so committed to patient care, empathy can be improved according to the needs presented by the patient.