Service quality assessment of ride-sourcing services: A distinction between ride-hailing and ride-sharing services
Akshay Kumar, Akshay Gupta, Manoranjan Parida, Vivek Chauhan
Topics & Concepts
BusinessService (business)Service qualityStructural equation modelingQuality of serviceQuality (philosophy)MarketingTransport engineeringComputer scienceTelecommunicationsEngineeringMachine learningPhilosophyEpistemologyTransportation and Mobility InnovationsSharing Economy and PlatformsUrban and Freight Transport Logistics