Coherency Improved Explainable Recommendation via Large Language Model
Shijie Liu, Ruixin Ding, Wei Lü, Jun Wang, Mo Yu, Xiaoming Shi, Wei Zhang
Abstract
Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task manner. However, these works suffer from incoherence between predicted ratings and explanations. To address the issue, we propose a novel framework that employs a large language model (LLM) to generate a rating, transforms it into a rating vector, and finally generates an explanation based on the rating vector and user-item information. Moreover, we propose utilizing publicly available LLMs and pre-trained sentiment analysis models to automatically evaluate the coherence without human annotations. Extensive experimental results on three datasets of explainable recommendation show that the proposed framework is effective, outperforming state-of-the-art baselines with improvements of 7.3% in explainability and 4.4% in text quality.