Litcius/Paper detail

Telemedicine system: service adoption and implementation issues in Nigeria

Kayode I. Adenuga

2020Indian Journal of Science and Technology28 citationsDOIOpen Access PDF

Abstract

Objectives: The study seeks to understand why there is a wide gap in the telemedicine service implementation and adoption in Nigeria, the existing evidence shows that less than 5% of such hospital information systems has been utilized in a country of more than 180 million people. Methodology: We applied in-depth semi-structured interviews approach such that the opinions of clinicians were sampled at two government hospitals in Nigeria to identify other principal users\' attributes affecting telemedicine implementation adoption from clinicians\' perspectives. The combination of the factors from literature and thematic analysis led to the formulation of telemedicine service adoption framework that highlights telemedicine implementation issues. Findings: The outcome of the study led to the establishment of a telemedicine implementation framework and recommendations for a feasible and sustainable telemedicine service adoption for clinicians in Nigeria. Keywords: Telemedicine; Adoption; Implementation

Topics & Concepts

TelemedicineThematic analysisService (business)Government (linguistics)BusinessThematic mapE-GovernmentKnowledge managementPrincipal (computer security)Computer scienceProcess managementNursingQualitative researchInformation and Communications TechnologyHealth careMedicineMarketingWorld Wide WebComputer securityEconomic growthSociologyLinguisticsSocial scienceGeographyCartographyPhilosophyEconomicsTelemedicine and Telehealth ImplementationCustomer churn and segmentation