Exploring User Centered Design in Healthcare: A Literature Review
Srijith Chandran, Ahmed Al-Sa’di, Esraa Ahmad
Abstract
Recently User Centered Design (UCD) has been frequently used in software development to place the user's needs and goals in the centre of the development process to deliver a highly usable system. This paper aims to capture the current usage of UCD methods in healthcare system development and briefly discusses the best usage of these methods. We conducted a systematic review of the literature using selection criteria and resulted in retrieving 20 relevant publications. The results were analyzed to identify the most common use of UCD methods in the healthcare system. We hope this paper will contribute to the body of knowledge on healthcare software development,by providing a broad overview of the existing works on UCD in healthcare along with identifying the best practices of the most common method in UCD.