Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector
Shuyang Li, Yichuan Wang, Raffaele Filieri, Yuzhen Zhu
Topics & Concepts
RetrenchmentTourismCrisis managementSocial mediaArgument (complex analysis)Coronavirus disease 2019 (COVID-19)Crisis responseCrisis communicationPublic relationsPsychologyMarketingBusinessSocial psychologyPolitical sciencePathologyBiochemistryInfectious disease (medical specialty)LawPublic administrationMedicineDiseaseChemistrySentiment Analysis and Opinion MiningPublic Relations and Crisis CommunicationDigital Marketing and Social Media