Exploring the effect of AI warm response on consumer reuse intention in service failure
Cuicui Wang, Lin Ni, Bei Yuan, Momo Tang
Topics & Concepts
ReuseService (business)PsychologyBusinessKnowledge managementSocial psychologyComputer scienceMarketingEngineeringWaste managementAI in Service InteractionsTechnology Adoption and User BehaviourConsumer Retail Behavior Studies