Consumers' questions as nudges: Comparing the effect of linguistic cues on LLM chatbot and human responses
Qian Wu, Han Zheng
Topics & Concepts
Nudge theoryChatbotPsychologyLinguistic relativityLinguisticsComputer scienceNatural language processingSocial psychologyCognitionPhilosophyNeuroscienceAI in Service InteractionsSentiment Analysis and Opinion MiningTopic Modeling