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Advanced Machine Learning Approaches to Evaluate User Feedback on Virtual Assistants for System Optimization

Disha Pathak, Dankan Gowda, K. Manivannan, Santosh Aghav, Ved Srinivas, N. Gireesh

202412 citationsDOI

Abstract

ChatGPT, a language model developed by OpenAI based on GPT (Generative Pre-trained Transformer) technology, generates coherent and contextually relevant responses from a diverse range of web content. Its influence on Generation Z extends beyond education, posing significant implications for writing skills during formative years, potentially leading to dull, voiceless prose. This research study examines the multifaceted impact of ChatGPT on Gen Z, focusing on its role in shaping learning, fostering creativity, and addressing ethical considerations such as bias and privacy concerns. The study emphasizes the importance of responsible use and digital literacy skills. It finds that ChatGPT has become a critical tool for Gen Z, enhancing information access, transforming communication patterns, and enriching learning experiences. The research recommends equipping Gen Z with essential digital literacy skills to navigate the ethical challenges posed by AI technologies like ChatGPT.

Topics & Concepts

Computer scienceHuman–computer interactionMachine learningArtificial intelligenceArtificial Intelligence in Healthcare and EducationAI in Service InteractionsCOVID-19 diagnosis using AI