Hotel guest-robot interaction experience: A scale development and validation
Shujie Fang, Xiaoyun Han, Shuping Chen
Topics & Concepts
ClosenessTourismRobotScale (ratio)Competence (human resources)Hospitality industryPerceptionContext (archaeology)Service (business)HospitalityConstruct (python library)PsychologyMarketingApplied psychologyComputer scienceKnowledge managementArtificial intelligenceBusinessSocial psychologyGeographyMathematicsProgramming languageNeuroscienceCartographyMathematical analysisArchaeologyAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media