Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption
Teresa Fernandes, Elisabete Oliveira
Topics & Concepts
Perspective (graphical)Knowledge managementService (business)Conceptual modelService providerPsychologyComputer scienceBusinessInternet privacyMarketingArtificial intelligenceDatabaseAI in Service InteractionsDigital Marketing and Social MediaSharing Economy and Platforms