Best Safety Practices in nursing care in Neonatal Intensive Therapy
Sabrina da Costa Machado Duarte, Sílvia Schoenau de Azevedo, Gabrielle da Costa de Muinck, Tainara Ferreira da Costa, Maria Manuela Vila Nova Cardoso, Juliana Rezende Montenegro Medeiros de Moraes
Abstract
OBJECTIVES: to identify the perception of nursing professionals on human errors in nursing care at a Neonatal Intensive Care Unit and to assess Best Practices strategies proposed by these professionals for patient safety in nursing care. METHODS: this is a quantitative-qualitative, descriptive study. Setting: Neonatal Intensive Care Unit. Participants: 22 nursing professionals. Data collection was performed through interviews and sent to the thematic analysis. RESULTS: human errors in nursing care, such as wasted catheters; errors in the medication process; causes for error in nursing care, with a focus on work overload; Best Practices for patient safety in nursing care, such as professional training and improved working conditions. CONCLUSIONS: it is of utmost importance to invest in Best Practices strategies for Patient Safety, aimed at consolidating the culture of organizational safety and encouraging an adequate environment to manage errors.