Emotional responses to human values in technology: The case of conversational agents
Esther Görnemann, Sarah Spiekermann
Abstract
KEYWORDS: Conversational agentsuser experiencevalue sensitive designvalue-based engineeringemotional designexperience design
Topics & Concepts
PsychologyHuman valuesSociologySocial scienceAI in Service InteractionsSocial Robot Interaction and HRIPersona Design and Applications