An Interactive AI-Powered Web Healthcare System
Bishab Pokharel, Kc Ganesh, Bigyan Timilsina, Yunish Pokharel, Mahesh Makam, Veerpal Kaur
Abstract
The Covid-19 pandemic has brought many changes in the healthcare industry lately. As things are going normal with time, many health projects designed and used during emergencies are left unexploited. To make the perpetual use of those technologies, the current need should be taken into consideration along with necessary ideas and frameworks to evolve the existing system into. To demonstrate the same, in this paper, we have presented a package of healthcare services powered by Artificial Intelligence via a chatbot system, where a user can entertain the services either by an interactive Graphical User Interface or a conversational chatbot system. This proposed system showcases how a similar Covid-19 system can be developed into a sophisticated healthcare service. This paper emphasises adding Artificial Intelligence to any conventional software via chatbot services which would broaden the services it provides even further. In order to find out the probable best technology to integrate AI with, about 50 papers have been analysed and out of which 27 relevant papers have been included in the literature review. In future, we intend to add medical support and other intelligence-based services to our system in order to meet user requirements and essential features in the field of healthcare.