Litcius/Paper detail

Beyond algorithms: How socio-technical antecedents drive social-exchange outcomes in AI travel planning personalization

Guanrong Liu, Linxiang Lv, Lu Meng, Jinyan Tao

2025Journal of Retailing and Consumer Services5 citationsDOI

Topics & Concepts

PersonalizationTourismDual (grammatical number)Value (mathematics)NeutralityMarketingKnowledge managementBusinessService (business)Service providerAdded valueSocial mediaPsychologySocial influenceEmerging technologiesInformation overloadAdvertisingAI in Service InteractionsDigital Marketing and Social MediaSharing Economy and Platforms
Beyond algorithms: How socio-technical antecedents drive social-exchange outcomes in AI travel planning personalization | Litcius