Exploring robot service quality priorities for different levels of intimacy with service
Ai-Hsuan Chiang, Szu-Yu Chou
Topics & Concepts
Service (business)Service qualityEmpathyRobotService robotQuality (philosophy)PsychologyApplied psychologyComputer scienceReliability (semiconductor)Social psychologyBusinessHuman–computer interactionMarketingArtificial intelligencePhysicsPhilosophyEpistemologyQuantum mechanicsPower (physics)AI in Service InteractionsSocial Robot Interaction and HRISentiment Analysis and Opinion Mining