Litcius/Paper detail

The interplaying factors of the robotic tourism experience: The customer journey's touchpoints, context, and qualities

Aikaterini Manthiou, Philipp Klaus

2022Technological Forecasting and Social Change29 citationsDOI

Topics & Concepts

TourismContext (archaeology)Customer experienceMarketingComputer scienceBusinessGeographyArchaeologyAI in Service InteractionsDigital Marketing and Social MediaSharing Economy and Platforms
The interplaying factors of the robotic tourism experience: The customer journey's touchpoints, context, and qualities | Litcius