Litcius/Paper detail

The Paradigm Shift to UX and the Durability of Usability in TPC

Emma Rose, Heather N. Turner

2023Technical Communication Quarterly15 citationsDOI

Abstract

The past two decades have experienced a paradigm shift from a narrow conception of usability to a broader process of user experience. We argue that durable connections to usability remain in TPC. In this perspectives piece, we highlight the paradigm shift and share traces of how the usability paradigm remains durable, primarily in the service course. We share savvy practices of instructors embracing the UX paradigm, even in the face of constraints.

Topics & Concepts

UsabilityParadigm shiftComputer scienceHuman–computer interactionWorld Wide WebEpistemologyPhilosophyUsability and User Interface DesignInnovative Human-Technology InteractionInnovative Approaches in Technology and Social Development