Problems of Infrastructure Markets with Particular Emphasis on the Postal Market in the Context of Digital Exclusion
Agnieszka Budziewicz-Guźlecka, Anna Drab-Kurowska
Abstract
For many years, infrastructure markets have been treated as a strategic element of each country. Substantial technological changes forced postal and telecommunications operators to adapt their services to the information society, use new business opportunities, and take account of the emerging and rapidly developing direct and indirect competition. The aim of the presented article is developing a model of action to ensure access to information using the postal infrastructure which, until full digitization, will fulfil the constitutional needs of citizens. In order to achieve the indicated aims, the article refers to the nature of the regulation, which constitutes a point of reference to the examined problem. In addition, selected economic policy tools are presented, which allow the development of a model of action that will reduce the problem of digital exclusion. The article uses research methods such as critical analysis of scientific literature, synthesis and generalization, the Delphi method, multidimensional comparative analysis, and graphic visualization.