AI for Accessibility
Henry S. Kishore, D. Solomon Paul Raj, K. R. Senthilkumar
Abstract
This chapter examines integrating artificial intelligence (AI) technologies to enhance library services for users with disabilities, aiming to contribute to the accessibility and inclusivity of library resources. The study adopts a mixed-methods approach, combining quantitative user experience surveys with qualitative interviews to assess the impact of AI-driven tools—such as voice recognition, text-to-speech, and AI-powered search and recommendation systems—on the accessibility of library services for individuals with visual, auditory, and mobility impairments.
Topics & Concepts
Computer scienceAI in Service InteractionsPersonal Information Management and User BehaviorTactile and Sensory Interactions