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Organizational culture and nurse’s turnover: A systematic literature review

João Pedrosa, Luís Sousa, Olga Valentim, Ana Vanessa Antunes

2020International Journal of Healthcare Management35 citationsDOI

Abstract

Background: Nurses turnover is a current and international problem which is closely related to the organizational culture. Despite being widely discussed, the evidence available in the literature is dispersed and most studies only concern specific health contexts and sectors. The aim of this study is to identify scientific evidence on the factors of organizational culture associated with nurses turnover.Methods: A systematic literature review was carried out between January 2014 and December 2018. The methodological quality of the articles was assessed through the Joanna Briggs Institute and Registered Nurses Association of Ontario guidelines.Results: Nurses’ turnover in healthcare organizations is complex and multifactorial. The evidence shows individual and organizational factors that influence nurses’ turnover. Some retention strategies to reduce this phenomenon were also identified in literature.Conclusions: Nursing managers should seriously consider the problem of nurses’ turnover, as it affects the productivity and quality of care provided in health organizations. By working the factors associated with organizational culture, organizational climate and leadership, it will be possible to reduce nurses’ turnover rates in different healthcare contexts. In the development of public policies, decision-makers should take into account two fundamental aspects: the needs and expectations of the population; and the stability of professional groups. It is suggested to investigate this issue in Portugal.

Topics & Concepts

Organizational cultureHealth careNursingOrganizational commitmentPsychologyProductivityTurnoverQuality (philosophy)Systematic reviewJob satisfactionPublic relationsBusinessMEDLINEMedicinePolitical scienceManagementSocial psychologyEconomicsEpistemologyMacroeconomicsLawPhilosophyNursing Education, Practice, and LeadershipNursing education and managementHealthcare Quality and Management
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