Exploring student and teacher perspectives on ChatGPT’s impact in higher education
Katarı́na Žáková, Diana Urbano, Ricardo Cruz‐Correia, José Luís Guzmán, Jakub Matišák
Abstract
Abstract Understanding how students interact with AI bots is a first step towards integrating them into instructional design. In this report, the results of a survey conducted in three European higher education institutions, and in the context of four different areas are presented. Among other things, they reveal for what purposes students use ChatGPT, whether they trust and feel satisfied with the interaction, how they perceive ChatGPT as a tool to support learning, and if they intend to use it in the future. The study compares results across groups by analyzing data obtained from convenience samples, which include participants of three European countries, with diverse backgrounds, varying technology and science-related fields, as well as academic program levels. Students’ opinions regarding the utilization of ChatGPT in assessments are also documented, along with their perspectives on the potential future applications of these AI tools. The authors, teaching different subjects at different levels of higher education programs, describe their views on integrating ChatGPT and similar AI bots into instructional design.