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A Systematic Review of Pediatric Telediabetes Service Models

Keshia R. De Guzman, Centaine L. Snoswell, Monica Taylor, Buddhika Senanayake, Helen M. Haydon, Jennifer Batch, Anthony C Smith, Liam J Caffery

2020Diabetes Technology & Therapeutics48 citationsDOI

Abstract

Telediabetes may improve patient access to clinicians who specialize in the management of pediatric diabetes. Due to the diversity of telehealth modes, many different service models for pediatric telediabetes have been developed. This review describes pediatric telediabetes service models identified in the literature, investigates the reported changes in HbA1c of these interventions, and describes enablers and barriers to implementing a telediabetes service. Evaluation of current literature may inform the development and sustainability of telehealth services for pediatric diabetes management. Twenty-nine studies met inclusion criteria and were reviewed. This review has demonstrated that pediatric telediabetes can be delivered by remote monitoring and real-time videoconference modes. Overall, pediatric telediabetes increased interactions between patients and clinicians, improved access to specialized care, and facilitated increased diabetes monitoring. In some contexts, telediabetes also improved short-term glycemic control. Key enablers reported for telediabetes services were integration with existing workflows, dedicated staff, clinician and patient training, appropriate data security, technology with good usability, and the availability of technical support. Barriers included increases in patient responsibilities and clinician workload, and technical issues with equipment and software.

Topics & Concepts

TelehealthMedicineWorkflowUsabilityPsychological interventionService (business)TelemedicineWorkloadNursingService delivery frameworkCredentialProcess managementMedical emergencyHealth careComputer scienceEconomyDatabaseComputer securityHuman–computer interactionEconomicsOperating systemEconomic growthBusinessMobile Health and mHealth ApplicationsDiabetes Management and ResearchDiabetes Management and Education
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