Performance Measures for Physicians Providing Clinical Care Using Telemedicine: A Position Paper From the American College of Physicians
Amir Qaseem, Catherine H. MacLean, Samantha Tierney, J. Thomas Cross, Scott MacDonald, Caroline Goldzweig, Nick Fitterman, Nick Fitterman, J. Thomas Cross, Rebecca Andrews, Rebecca Andrews, Peter Basch, Peter Basch, Caroline Goldzweig, Angela Johnson, Scott MacDonald, Catherine H. MacLean, Suja Mathew, Suja Mathew, Robert McLean, Robert McLean, Cristin A. Mount, Cristin A. Mount, Rhea E. Powell, Rhea E. Powell, Sameer D. Saini, Sameer D. Saini, Lavanya Viswanathan, Karen Campos, Amir Qaseem, Samantha Tierney
Abstract
There has been an exponential growth in the use of telemedicine services to provide clinical care, accelerated by the COVID-19 pandemic. Clinical care delivered via telemedicine has become a major and accepted method of health care delivery for many patients. There is an urgent need to understand quality of care in the telemedicine environment. This American College of Physicians position paper presents 6 recommendations to ensure the appropriate use of performance measures to evaluate quality of clinical care provided in the telemedicine environment.